Shipping & Return
We ship worldwide, and the shipping costs will be added at checkout. The shipping rates do not include any duties or customs fees your country may charge. Once your order is on the way, we will send a notification email. We are not responsible for lost or stolen packages.
We do not accept returns. All sales are final. If you would like to exchange an item, please email info@dpinaech.com with your order number and the name of the item you would like to exchange. You can exchange your order within 14 days from the delivery date. The items must be unused. Please note that items must be returned at your own cost.
We ship worldwide, and the shipping costs will be added at checkout. The shipping rates do not include any duties or customs fees your country may charge. Once your order is on the way, we will send a notification email. We are not responsible for lost or stolen packages.
We do not accept returns. All sales are final. If you would like to exchange an item, please email info@dpinaech.com with your order number and the name of the item you would like to exchange. You can exchange your order within 14 days from the delivery date. The items must be unused. Please note that items must be returned at your own cost.
Payment
We accept credit card payments via Stripe and PayPal. ‘Buy now, pay later’ and ‘Pay in 3’ options are available via PayPal.
Jewellery Care
dpinaech jewellery is made in London using recycled silver (925). Each piece requires delicate care. It is advisable to remove jewellery before going to bed and exercising. Avoid contact with any liquid, e.g. water, perfume, nail polish remover, etc. The best way to prevent your pieces from tarnishing is to wear them as often as possible, since the oil on your skin will help protect them. Use the cloth to clean and polish your jewellery piece. Store in a dry place.
If you have any questions or need help taking care of your jewellery, please email info@dpinaech.com
We accept credit card payments via Stripe and PayPal. ‘Buy now, pay later’ and ‘Pay in 3’ options are available via PayPal.
Jewellery Care
dpinaech jewellery is made in London using recycled silver (925). Each piece requires delicate care. It is advisable to remove jewellery before going to bed and exercising. Avoid contact with any liquid, e.g. water, perfume, nail polish remover, etc. The best way to prevent your pieces from tarnishing is to wear them as often as possible, since the oil on your skin will help protect them. Use the cloth to clean and polish your jewellery piece. Store in a dry place.
If you have any questions or need help taking care of your jewellery, please email info@dpinaech.com